For US outpatient psychiatry practices

Psychiatry isn't therapy. The funnel isn't either.

Higher first-visit fees ($300–$600). Shorter follow-ups. Medication-management workflow. Telehealth scope across state lines. The mechanics that work for cash-pay psychiatry don't look like therapy marketing — and almost no agency we've seen models the difference.

The thing your agency isn't modeling

High-ticket intake, low-friction follow-up, compounding LTV.

A psychiatric patient isn't one transaction. They're a relationship that compounds for years — if your funnel handles the high-friction first visit and the low-friction follow-ups as two different funnels.

The initial evaluation is high-ticket and high-commitment — $300–$600, 60 minutes, the patient researched you for weeks. Follow-up med-management visits are low-friction and recurring — $150–$250, 15–30 minutes, every 4–12 weeks for years. The retention tail is where psychiatry's unit economics actually live.

Most agencies optimize the intake and ignore everything after. We model the full lifecycle. That's where 70% of LTV hides.

Initial evaluation
$300–$600
High commitment, 2–6 week consideration window
Med management
$150–$250
Every 4–12 weeks, low-friction telehealth
Annual retention LTV
$1,800–$3,200
Where unit economics actually live
Why psychiatry marketing fails differently

Booking the first visit is thirty percent of the work.

Your agency sells you on cost per evaluation. You should be measuring cost per 12-month retained patient.

Patients ask "do you prescribe controlled substances" on the first call. How that gets answered decides 50% of conversions.

Telehealth scope across states is your biggest growth lever and biggest compliance risk. Most agencies don't even know which states you can practice in.

No-show rates on initial evaluations run 20–28%. The lost revenue per no-show is much higher than therapy — the cadence has to be tighter.

Your reviews question is different: "will they prescribe what's working for me" matters more than "are they a good listener."

The psychiatry practices that compound aren't winning on ad spend — they're winning on full-funnel economics from initial eval through year three of follow-up.

Three sizes of practice

Where you start depends on your practice model.

Solo prescriber on telehealth and a multi-state group with in-person + virtual operate completely different funnels. We adjust the lever stack accordingly.

Solo · 1 prescriber

Solo psychiatrist or PMHNP.

Cash-pay, often telehealth-first. Booking 8–30 new evaluations/month. Spending under $4K on ads. Looking to fill the calendar without burning out.

Where to start The audit usually pays for itself fast at this stage — most solo prescribers leak 30–40% of intent at the booking-form step alone.
Group · 3–10 prescribers

Established outpatient group.

Multi-prescriber group, sometimes mixed psychiatry + therapy. Booking 60–200 new evaluations/month. $5K–$20K monthly ad spend. Telehealth in 3+ states.

Where to start Audit + Standard retainer. Audit identifies five fixes; retainer ships them. Most groups see CAC payback move from 9 months to 4 inside 90 days.
Multi-state · 10+

Multi-state psychiatric group.

In-person + virtual across 3+ states. Booking 200+ evaluations/month. $20K+ monthly ad spend. Already have an agency, but state-by-state targeting feels like guesswork.

Where to start Audit first — gives you an independent diagnostic on whether your current spend is allocated correctly across states. Then Operator retainer if you want us to run it.
The funnel work

Eight levers that change your numbers.

For cash-pay outpatient psychiatry specifically — not generic mental-health marketing.

i.

Initial-evaluation booking flow

The high-ticket commitment moment. Most flows ask insurance questions in the wrong order and lose 30%+ of cash-pay intent.

ii.

State-by-state ad targeting

Geo-fencing by your actual licensure footprint. Most agencies waste 20–40% of psychiatry ad spend serving impressions in states you can't practice in.

iii.

Controlled-substance positioning

How your site and intake answer the stimulant/benzo question decides whether you get the right patients or the wrong ones.

iv.

Pre-evaluation nurture

2–6 weeks between click and booking. Email + retargeting that builds confidence in your prescribing approach without sounding promotional.

v.

No-show economics

A no-show on a $450 evaluation costs more than three on a $185 therapy session. The confirmation cadence has to be tighter and the deposit/cancellation policy clear.

vi.

Follow-up rebooking

The lifeblood of psychiatry economics. Eval-to-first-followup conversion runs 60–75%; we get clients to 85%+ with the right close-of-visit flow.

vii.

Reviews + provider profiles

Healthgrades, Vitals, Zocdoc + Google. Patients triangulate before booking. Slow, durable review velocity beats any "buy stars" service.

viii.

Diagnosis-specific landing pages

ADHD, depression, anxiety, bipolar — each has a different intent profile. Generic landing pages leave 50%+ of search intent unmonetized.

Even when psychiatry clients ask

What we won't do, even if you ask nicely.

×
Take addiction-medicine practices.EKRA + 42 CFR Part 2. Buprenorphine clinics, MAT, SUD — all out of scope.
×
Run lead-magnet ADHD quizzes.Self-diagnosis funnels for stimulant prescribers create the wrong patient profile and the wrong regulatory attention.
×
Promote ketamine, esketamine, or psilocybin.Specialized counsel needed; we don't do this category.
×
Buy fake reviews on Healthgrades or Zocdoc.FTC + state board exposure. Real reviews, slowly built.
×
Run cross-state ads where you're not licensed.We require your state-licensure footprint upfront and only target where you can legally practice.
×
Design referral-fee arrangements.Stark law + AKS exposure. Direct contract relationships only.
For psychiatry practice owners

Things people ask first.

Have you worked with psychiatry specifically?
Honest answer: most of our hands-on track record is in cash-pay therapy, where we operate our own platform. The funnel mechanics — high-ticket first visit, recurring follow-ups, retention tail — translate to psychiatry, but the controlled-substance and state-licensure layers are different. If having a psychiatry-specific case study published matters to you, we may not be the right firm yet. We'd rather tell you that than oversell.
Can you handle multi-state targeting and licensure logic?
Yes. We require your active state licensure footprint upfront and configure all paid acquisition to only target those geographies. Adding a state involves an audit of your campaign settings, not a new contract.
What about Zocdoc or Healthgrades?
As one input among many. Directories drive bottom-funnel intent; paid + organic drives discovery. We measure both, optimize the conversion path from either source.
Do you advise on prescribing protocols or clinical workflow?
No. We're not clinicians. Our work is acquisition and conversion mechanics — we'll redesign your booking flow and intake but we won't touch how you prescribe or document.
Can you help with insurance billing?
No. We work cash-pay only. Insurance-billed psychiatry has different unit economics, different funnel mechanics, and a different regulatory surface. Out of scope.
Get started

Higher fees. Longer relationships. Different funnel.

Fifteen minutes on a call. We'll tell you whether we're the right firm and where the realistic 90-day result lives for a psychiatric practice your size.

Book a 15-minute call

No deck. No pitch. Just a conversation.